Privacy Policy
Last updated: December 3, 2025
Our Location
Prismwing Game Development Studio
Marina Bay Sands, 10 Bayfront Avenue
Singapore 018956
Phone: +6566885525
Email: info@prism-wing.com
Our Commitment to Your Privacy
At Prismwing, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our game development services.
We are committed to transparency in our data practices and believe you have the right to understand exactly what information we collect and how we use it. This policy applies to all visitors and users of our website and services.
Information We Collect
Personal Information You Provide
When you interact with our website or contact us, you may choose to provide certain personal information, including:
- Name and contact details when filling out inquiry forms
- Email address for correspondence and service updates
- Project information and requirements when requesting quotes
- Business information if you engage our services
- Any other information you voluntarily provide in communications
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
- Device information including browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on pages, and navigation paths
- IP address and approximate geographic location
- Referral source and search terms used to find our website
- Cookie data as described in our Cookie Policy
For more details about cookies, please see our Cookie Policy.
Third-Party Information
We may receive information about you from third-party sources:
- Analytics providers who help us understand website usage patterns
- Business partners who refer clients to our services
- Public sources such as business directories or professional networks
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery and Communication
Responding to your inquiries, providing quotes, delivering our game development services, and maintaining client relationships throughout project lifecycles.
Website Improvement and Analytics
Analyzing how visitors use our website to improve functionality, content, and user experience. Understanding which services interest potential clients helps us provide better information.
Marketing and Promotional Communications
Sending relevant information about our services, industry insights, and updates that may interest you. You can opt out of marketing communications at any time.
Legal Compliance and Protection
Meeting legal obligations, protecting our rights and property, preventing fraud, and ensuring the security of our website and services.
Legal Basis for Processing
We process your personal data based on: your consent when provided, fulfillment of contractual obligations, compliance with legal requirements, and our legitimate business interests in operating and improving our services.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Security
- Secure server infrastructure with encryption
- Regular security assessments and updates
- Firewall protection and intrusion detection
- Secure data transmission protocols
Organizational Security
- Limited access to personal data on need-to-know basis
- Staff training on data protection practices
- Regular review of security policies
- Incident response procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services, such as hosting providers, analytics services, and email communication tools. These providers are contractually obligated to protect your information.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your data.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect our rights, property, safety, or the rights and safety of others.
Your Privacy Rights
You have important rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information we maintain about you.
Right to Erasure
Request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the purposes collected.
Right to Data Portability
Receive your personal information in a structured, commonly used format and transmit it to another controller.
Right to Object
Object to processing of your personal information based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Withdraw consent at any time where we rely on consent as the legal basis for processing your information.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month and may request additional information to verify your identity.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
You can browse our website without submitting personal information, and we will honor your preferences regarding data collection and use.
International Data Transfers
We are based in Singapore and primarily serve clients in Southeast Asia. Your information may be transferred to, stored, or processed in locations outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Prismwing Game Development Studio
Marina Bay Sands, 10 Bayfront Avenue
Singapore 018956
Email: info@prism-wing.com
Phone: +6566885525
We aim to respond to all privacy-related inquiries within 5 business days.